Troubleshooting diagram creation
Common checks when Arialine does not create or update a diagram.
Written By Andrii
Last updated 14 days ago
If Arialine does not react, check the following:
Confirm Arialine is installed in the correct Slack workspace.
Confirm Arialine has access to the channel.
Explicitly address
Aria,Arialine, or@Arialinefor natural-language diagram actions.For shared
.mmdor.mdfiles, check the channel's automatic-rendering settings or explicitly invoke Arialine.For pasted Mermaid code, remember automatic pasted-text rendering is off by default unless enabled for that channel.
If Mermaid is invalid, use the offered repair action or enable automatic validation.
On the Free plan, a board at v8 no longer accepts edits. Arialine replies with an upgrade link; the board stays readable and exportable.
On the Free plan, AI requests stop for the day after 10 generations per workspace (reset at 00:00 UTC). Pasted Mermaid still renders.
If the issue persists, email hi@arialine.app and include the approximate time, workspace, channel context, and what you expected to happen.
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